Terms & Conditions

Remittance

Please remit all payments to P.O. Box 11233 Elkins Park, PA 19027. Attn: Accounts Receivable

Returned Checks

A $20 fee will be assessed on all bounced checks or checks returned from bank as “Non-Sufficient Funds”.

Invoice Discrepancy

Any invoice discrepancy must be reported to White Rose Cartridges Inc. within 7 days of invoice receipt (30 days for international orders).

Finance Charges

Interest will be charged on all past due amounts at the rate of 1.5% per month, plus any applicable fees incurred to collect the payment.

Jurisdiction and Venue

Buyer agrees that White Rose Cartridges, Inc. retains the right of Jurisdiction and Venue of the Sates of Pennsylvania. Buyer further agrees that any litigations arising from (or) out of any transaction with White Rose Cartridges, Inc. shall be heard in the appropriate State or Federal Court of Montgomery County. Pennsylvania or closest venue there from.

Legal Fees

In the event purchaser breaches the terms and conditions of this invoice, and litigation is necessary to enforce White Rose Cartridges, Inc. rights, White Rose Cartridges, Inc. will be entitled to recover its reasonable attorneys fees, and costs necessarily incurred in enforcing said conditions and terms.

Minimum Order

There is a $50 minimum on all shipped orders. An additional $5 service charge will apply to any orders not meeting the $50 minimum. Orders $100 or more receive FREE shipping.

Shortages or Damage

All shortages and damages from FedEx, UPS or other freight carriers must be reported to White Rose Cartridges within 48 hours. All trucking freight shortages or damages must be filed at the receiving site with the trucking carrier. If you receive product that has been obviously damaged in transit, please refuse the delivery. If you notice a shortage or damage after the carrier has left your premise, you must file a claim with the carrier according to their policies. If you need help with filing a claim with the carrier, please contact White Rose Cartridges Customer Service.

Warranty

(1) Compatible Cartridges – Remanufactured and compatible cartridges for copiers, printers, inkjets, and fax machines are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase. If, at any time, White Rose Cartridges compatible parts and supplies fail to perform according to the aforementioned, White Rose Cartridges will replace the item or credit the full purchase price.

(2) OEM Parts and Supplies – White Rose Cartridges does not warrant any Original Equipment Manufacturer (OEM) parts and supplies, including drums, toners, developers, cartridges, or imaging units. However, ACM can assist you in contacting the OEM for a claim or exchange on a case-by-case basis.

(3) Compatible Parts – Compatible parts, including copier drums, fuser rollers, and drum cleaning blades are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase. If, at any time, White Rose Cartridges compatible parts fail to perform according to the aforementioned, White Rose Cartridges will replace the item or credit the full purchase price.

(4) OEM Equipment and Accessories Warranty - White Rose Cartridges warranty policy for machines and accessories is an extension of the Original Equipment Manufacturer’s warranty. Equipment and accessories’ warranty only applies to Toshiba, Kyocera-Mita/Copystar and Konica-Minolta. Each manufacturer warranties equipment and accessory replacement on a case-by-case basis with required supporting documentation per manufacturer’s policy.

Limitations and Liabilities

White Rose Cartridges warranty coverage does not include freight related or accidental damage, or improper installation, storage, or abuse of the products. White Rose Cartridges liability is limited to the value of the product that is sold. White Rose Cartridges will not be held liable for consequential damages to systems, or components internal or external. Buyer accepts full responsibility for use of said product.

*White Rose Cartridges is not responsible for typographical errors. Price, availability, terms and conditions are subject to change without notice.